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Introduction
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Understanding of Metrics

Understanding of Metrics

📐 Dimensions

Dimensions define how data is grouped and segmented in your reports.

Application

Dimension Description
Application Application name
Application platform iOS, Android, or WEB
Application version install App version at time of installation
Onboarding platform WEB, iOS, Android, etc.
WEB onboarding URL Web onboarding URL


Time

Dimension Description
Calendar date Date of revenue, refund, or event
Cohort date Date of install or first visit
Day of week Mon..Sun
Subscription date Date of subscription


Geography

Dimension Description
City User city
Continent Europe, Americas, etc.
Country code ISO 3166-1 alpha-2 code (US, GB, DE)
Country name Full country name
Country state State/province (e.g., California)
Country tier Tier 1, Tier 2, Tier 3
Region Western Europe, Northern America, etc.


Attribution

Dimension Description
Media source Acquisition channel (Facebook Ads, TikTok, Applovin)
Media source (custom) From attribution link parameter (pid, utm_source)
Media source placement Where ads appear (reels, feed)
UA Ad account id Ad account ID
UA Ad account Ad account name
Campaign Campaign name
Campaign id Campaign ID
Campaign status PAUSED, ACTIVE, etc.
Adset Ad group within campaign
Adset id Ad group ID
Adset status PAUSED, ACTIVE, etc.
Ad Individual advertisement
Ad id Advertisement ID
Ad status PAUSED, ACTIVE, etc.
Keyword Search keyword
Keyword match type Broad, Phrase, Exact
Custom product page App Store CPP or Google Play Custom Store Listing
Engagement First engagement or re-engagement
Site id Publisher site ID
Site name Publisher site name


User Demographics

Dimension Description
Age User age range
Gender User gender
Device OS name iOS, Android, Windows

User Demographics (Age, Gender, Device OS) require additional implementation (cw_segment event). This data doesn't populate by default and needs to be configured during integration.


Monetization

Dimension Description
Purchase placement Screen where purchase occurred (onboarding, cancel offer)
Product id SKU/ID of subscription or product
Product name Product name
Product bundle Group of products purchased together
Product duration 7 Days, 1 Month, 1 Year, Lifetime (non-recurring products fall into the lifetime product duration category)
Intro offer type Free Trial, Pay up front, No Trial
Intro offer duration 3 Days, 7 Days, 1 Month


Billing

Dimension Description
Billing processor Stripe, Paypal, Chargebee, Recurly, Solidgate, Paddle, FastSpring
Billing processor Account Id Billing processor account ID
Payment system Stripe, PayPal, Paddle (Web) & Apple, Google (Mobile)
Payment method Apple Pay, Google Pay, PayPal, Card
Card brand Visa, Mastercard
Card funding Debit, credit, prepaid


Ad Monetization

Dimension Description
Ad mediator Platform choosing best ad network (Applovin MAX)
Ad network Ad supplier (Meta Ads, Applovin Ads)
Ad placement Placement location
Ad unit Slot where ad appears (Level-complete interstitial)
Ad unit format Banner, interstitial, rewarded video, native, playable
Ad unit id Unique slot identifier

Typical for mobile games products. Revenue generated when advertisers pay to display their ads within your app/game.


Offerwall

Dimension Description
Offerwall card Content card
Offerwall placement Placement location
Offerwall provider Tapjoy, etc.


Custom

Dimension Description
AB test A/B test name
Segment Segment name
P1–P6 Custom parameters cw_p1 through cw_p6


🔢 Metrics

Metrics are the numbers you measure and optimize.


Time Window Notation

Many metrics include time suffixes indicating the measurement window from cohort date:

Suffix Window
0d First 24 hours
3d First 4 days
7d First 8 days
10d First 11 days
2w First 15 days
3w First 22 days
4w First 29 days
1m–12m 1–12 months horizon
1y, 1.5y, 2y, 3y Year horizons


Metric Prefixes

Prefix Meaning
p Predicted (pROAS, pLTV, pRevenue)
h Historical prediction model
(none) Actual/factual value


🎯 Acquisition Metrics


Cost Metrics

Metric Formula Description
CPM 1000 × Spend / Impressions Cost per 1,000 impressions
CPC Spend / Clicks Cost per click
CPC (link) Spend / Link Clicks Cost per link click
CPI Spend / Installs Cost per install
CPA (first visit) Spend / First Visits Cost per first visit
CPA (subscriber) Spend / Subscribers Cost per subscriber
CPA (pSubscriber) Spend / pSubscribers Cost per predicted subscriber
CPA (trial) Spend / Trials Cost per trial
CPA (payer) Spend / Payers Cost per payer
CPA (pPayer) Spend / pPayers Cost per predicted payer
CPA (ad) Spend / Engaged Users (ad) Cost per ad engaged user
CPA (offerwall) Spend / Engaged Users (offerwall) Cost per offerwall engaged user


Volume Metrics

Metric Description
Impressions Times ad was displayed
Clicks Ad click count
Link Clicks Clicks to destinations on/off ad network
Installs Mobile app install count
First visit Web first visit count


Spend

Metric Description
Spend Marketing spend including fees
Spend fee Agency fees


⚡ Efficiency Metrics


Click Performance

Metric Formula Description
CTR Clicks / Impressions Click-through rate
CTR (link click) Link Clicks / Impressions Link click-through rate
CTI Installs / Clicks Click-to-install rate
CTI (link click) Installs / Link Clicks Link click-to-install rate
IR Installs / Clicks Install rate
IPM 1000 × Installs / Impressions Installs per 1,000 impressions


Funnel Conversions

Metric Formula
Clicks → First visit % First Visits / Clicks
Link clicks → First visit % First Visits / Link Clicks
Clicks → Subscriber % Subscribers / Clicks
Link clicks → Subscriber % Subscribers / Link Clicks
First visit → Subscriber % Subscribers / First Visits
Install → Subscriber % Subscribers / Installs
Install → pSubscriber % pSubscribers / Installs
Install → Payer % Payers / Installs
Install → pPayer % pPayers / Installs
Install → Free trial % Free trial subscribers / Installs
Install → Intro offer % Intro offer subscribers / Installs


📈 Return on Ad Spend (ROAS)


Total ROAS

Metric Formula
ROAS Revenue / Spend
pROAS pRevenue / Spend
hROAS hRevenue / Spend
ROAS gross Gross Revenue / Spend
ROAS approval Approval Volume / Spend

All ROAS metrics available with time windows: 0d, 3d, 7d, 10d, 2w, 3w, 4w, 1m–12m, 1y, 1.5y, 2y, 3y


ROAS by Revenue Type

Metric Description
ROAS (subscription) Subscription revenue / Spend
ROAS (ad) Ad revenue / Spend
ROAS (non-recurring) Non-recurring revenue / Spend

Each available with time windows and p/h variants.


💰 Return on Investment (ROI)

Metric Formula
ROI Profit / Spend
pROI pProfit / Spend
hROI hProfit / Spend

Where Profit = Revenue - Spend

Available with time windows: 0d, 3d, 7d, 10d, 2w, 3w, 4w, 1m–12m, 1y, 1.5y, 2y, 3y


👤 Lifetime Value (LTV)


LTV per Install

Metric Formula Description
ARPU (install) Revenue / Installs Actual revenue per install
pLTV (install) pRevenue / Installs Predicted LTV per install

Available with time windows and confidence bounds (lower/upper).


LTV per First Visit

Metric Formula
ARPU (first visit) Revenue / First Visits
pLTV (first visit) pRevenue / First Visits


LTV per Subscriber

Metric Formula
ARPU (subscriber) Revenue / Subscribers
pLTV (subscriber) pRevenue / Subscribers
pLTV (pSubscriber) pRevenue / pSubscribers
hLTV (pSubscriber) hRevenue / hSubscribers


LTV per Payer

Metric Formula
ARPPU Revenue / Payers
pLTV (pPayer) pRevenue / pPayers


ARPU Growth

Measures revenue growth between time windows:

Metric Formula
ARPU Growth (d0 → d3) ARPU d3 / ARPU d0 - 1
ARPU Growth (d0 → d7) ARPU d7 / ARPU d0 - 1
ARPU Growth (d3 → d7) ARPU d7 / ARPU d3 - 1

Available for install and first visit bases.


💵 Revenue Metrics


Total Revenue

Metric Formula
Revenue Revenue gross adjusted after deducting Stripe\Paypal processing fee and taxes.
pRevenue Predicted total revenue
Revenue gross Revenue gross income, we do not subtract anything, it is the total volume of incoming sales for the interval
Revenue gross adj. Revenue gross after deducting refunds, chargebacks and dispute fees.

All available with time windows.


Profit

Metric Formula
Profit Revenue - Spend
pProfit pRevenue - Spend
hProfit hRevenue - Spend
Margin Profit / Revenue


Approval & Settlement

Metric Description
Approval volume Transactions approved by banks/acquirers
Approval volume excl. void Approved transactions excluding voided


Negative Revenue Events

Metric Description
Refunded amount Total refund value
Chargeback amount Total chargeback value
Voided volume Canceled transactions before settlement
Dispute fee Dispute processing fees
RDR alert fee Rapid Dispute Resolution fees


Fees & Taxes

Metric Description
Fee Payment system fees
Tax Country taxes


🔄 Subscription Metrics


Subscribers

Metric Description
Subscribers New subscription signups
pSubscribers Predicted total subscribers
Trials Free trial signups
Intro offers Intro offer signups
No trials Direct subscription signups


Subscriber Status

Metric Description
Subscribers alive Currently active subscribers
Subscribers alive % Active subscriber percentage
Subscribers churned Canceled/unsubscribed users
Subscribers churned % Churn rate
In billing retry subscribers Currently in billing retry

Churn metrics available with time windows: 1h, 1d, 3d, 1w, 10d, 2w, 1m, 2m


Subscription Revenue

Metric Description
Subscription revenue Revenue excluding payment fees
Subscription pRevenue Predicted subscription revenue
Subscription gross revenue Gross subscription revenue
Subscription gross revenue adj. Adjusted for refunds/chargebacks

Split into activation (first payment) and renewal components.


Subscription Payments

Metric Description
Payments (subscription) Non-refunded subscription payments
pPayments (subscription) Predicted payments
Payments all (subscription) All payments including refunded
Intro offer payments Intro offer payment count
1st–12th Payments Payment by renewal number
1st–12th pPayments Predicted payments by number


Subscription Payers

Metric Description
Payers (subscription) Users with 1+ payment
pPayers (subscription) Predicted payers
Payers full (subscription) Users with 1+ full-price subscription
pPayers full (subscription) Predicted full-price payers
Payers after trial Converted after free trial
Payers after intro Converted after intro offer

Payer retention/churn metrics available with time windows.


Subscription Conversions

Metric Formula
Subscriber → Payer % Payers (subscription) / Subscribers
pSubscribe → pPayer % pPayers (subscription) / pSubscribers
Trial → Payer % Payers after trial / Trials
Intro offer → Payer % Payers after intro / Intro offers
Subscriber → 2nd–12th Payment % Nth payments / Subscribers
Payer full → 1st–10th Renewal % Nth renewals / Payers full


Billing Retry

Metric Description
Payment attempts Expected payments + retries
Expected payments Scheduled payment count
Payment retries Retry attempt count
Billing retry payments Payments entering retry
After billing retry payments Successful after retry
Payment success % Payments all / Payment attempts
On-time payment % 1 - Billing retry / Expected
Billing retry % Retry / Expected payments
Billing retry recovery % Success / Retry payments

After-trial specific variants available.


Subscription Refunds

Metric Formula
Refund (subscription) % (Refunds + Chargebacks + Voids) / Payments all
Chargeback (subscription) % Chargebacks / Payments all

Available with time windows.


Subscription Pricing

Metric Description
Subscription price Plan price (excl. payment fee)
Subscription gross price Plan price for user
Subscription effective payment price Avg payment amount
Subscription effective payment gross price Avg gross payment


Rebill Rate

Metric Formula
pRebill % 2nd+ Payments / 1st Payments
hRebill % Historical rebill prediction


🛒 Non-Recurring Product Metrics


Revenue

Metric Description
Non-recurring revenue Revenue excl. payment fees
Non-recurring pRevenue Predicted revenue
Non-recurring gross revenue Gross revenue
Non-recurring gross revenue adj. Adjusted for refunds


Payments

Metric Description
Non-recurring payments Non-refunded payments
Non-recurring all payments All payments including refunded


Payers

Metric Description
Payers (non-recurring) Users with 1+ purchase


Refunds

Metric Formula
Refund (non-recurring) % (Refunds + Chargebacks + Voids) / All payments


📺 Ad Monetization Metrics


Revenue

Metric Description
Ad revenue Revenue from ads
Ad pRevenue Predicted ad revenue
Ad gross revenue Gross ad revenue

Available by format: banner, interstitial, rewarded video.


Volume

Metric Description
Ad impressions Total ad impressions

Available by format: banner, interstitial, rewarded video.


Efficiency

Metric Formula Description
eCPM 1000 × Ad revenue / Ad impressions Revenue per 1,000 impressions

Available by format and with time windows.


eCPM Degradation

Measures eCPM change over time:

Metric Formula
eCPM degradation (d0-d1) eCPM d1 / eCPM d0 - 1
eCPM degradation (d0-d7) eCPM d7 / eCPM d0 - 1


Engaged Users

Metric Description
Engaged Users (ad) Users with 1+ ad view
Engaged Users (ad) % Engagement rate

Available by format: banner, interstitial, rewarded video.


Ad LTV

Metric Formula
ARPU (ad) Ad revenue / Engaged Users (ad)
pROAS (ad) Ad pRevenue / Spend
ROAS (ad) Ad revenue / Spend


🎁 Offerwall Metrics


Revenue

Metric Description
Offerwall revenue Net revenue from offerwalls
Offerwall gross revenue Gross offerwall revenue


Volume

Metric Description
Offerwall impressions Offerwall display count


Engaged Users

Metric Description
Engaged Users (offerwall) Users completing 1+ offer
Engaged Users (offerwall) % Engagement rate


LTV

Metric Formula
ARPU (offerwall) Offerwall revenue / Engaged Users
pROAS (offerwall) Offerwall pRevenue / Spend


💳 Payment Status Metrics

All payment types (subscription, non-recurring) track:

Metric Description
Payments Successful, non-refunded
Payments all All payments made
Refunds Refunded payments
Chargebacks Lost disputes
Disputes All disputed payments
Voids Canceled before settlement
RDR alerts Rapid Dispute Resolution alerts


Refund Rates

Metric Formula
Refund % (Refunds + Voids + Chargebacks) / Payments all
Chargeback % Chargebacks / Payments all


💲Pricing Metrics

Metric Description
Product price Price excl. payment fee
Product gross price Price for user
Effective payment price Avg actual payment
Effective payment gross price Avg gross payment


⚖️ Prediction Bounds

Many predicted metrics include confidence intervals:

Metric Description
[metric] lower bound Lower prediction bound
[metric] upper bound Upper prediction bound

Available for: pROAS, pROI, pLTV, pRevenue, pProfit