How to Integrate Merchanto with Campaignswell

Connect Merchanto to display RDR alerts in Campaignswell

Step 1. Contact Your Merchanto Manager

Reach out to your account manager at Merchanto and request API access for data export.

Step 2. Open Campaignswell Integration Settings

Go to https://app.campaignswell.com/datasources/merchanto

Step 3. Enter API Credentials

Paste the API credentials provided by your Merchanto manager.

Step 4. Save Integration

Click Connect to activate the integration.

Step 5. Notify Campaignswell Team

Let us know once the integration is complete. We'll verify the data on our side and confirm everything is working correctly.

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Viewing Merchanto Data in Campaignswell

Once the integration is complete, you can view RDR (Rapid Dispute Resolution) data in your reports:

Available metrics:

• RDR alerts — number of RDR alerts received
• RDR alert fee — fees associated with RDR alerts

These metrics can be added to your dashboards through Add Columns in Calendar Insights or other reports.

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